Terms of Service

 

Effective Date: June 19, 2026

These Terms of Service (“Terms”) govern your access to and use of https://TravelGone.com/ (the “Website”) and any related services provided by TravelGone (“we,” “us,” “our”). By accessing the Website or purchasing from us, you agree to be bound by these Terms. If you do not agree, you should not use our Website or services.

1. Overview of Services

TravelGone operates an online store offering travel-related products and accessories. All purchases made through our Website are subject to product availability, pricing accuracy, and fulfillment conditions.

We reserve the right to modify, update, or discontinue any product or service at any time without prior notice.

2. Eligibility to Use

To use our Website, you must:

  • Be at least the age of majority in your jurisdiction
  • Provide accurate and complete information when placing orders
  • Agree to comply with all applicable laws and regulations

By using this Website, you confirm that all information you provide is truthful and up to date.

3. Account and Order Information

You are responsible for maintaining accurate order and contact information, including:

  • Full name
  • Shipping address
  • Email address
  • Payment details

We are not responsible for delays, lost packages, or failed deliveries resulting from incorrect or incomplete information provided at checkout.

We reserve the right to refuse or cancel orders suspected of fraud, abuse, or unauthorized activity.

4. Product Availability and Pricing

All products listed on TravelGone are subject to availability.

  • Prices are displayed in USD unless otherwise stated
  • We reserve the right to adjust pricing at any time without notice
  • We may limit quantities of any product
  • We may discontinue any product at our discretion

In rare cases, pricing or product information may contain errors. We reserve the right to correct such errors and cancel affected orders if necessary.

5. Order Acceptance and Cancellation

Your order is considered an offer to purchase.

We reserve the right to:

  • Accept or decline any order
  • Cancel orders before shipment for any reason
  • Limit or prohibit orders that appear fraudulent or abusive

If an order is canceled before shipment, a full refund will be issued to the original payment method.

Once an order has been shipped, it cannot be canceled and must follow the Return & Refund Policy.

6. Shipping and Delivery

All shipping is handled according to our Shipping Policy, which forms part of these Terms.

Key highlights include:

  • Handling time: 1 business day
  • Cut-off time: 5:00 PM EST (Monday–Friday)
  • Transit time: 2–6 business days
  • Shipping fee: Flat rate $6.99
  • Carriers: USPS, UPS, FedEx
  • Tracking provided for all orders

Delivery times are estimates only and may vary due to carrier delays or external conditions.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Key terms include:

  • Return window: 60 days from delivery
  • Refund processing time: up to 12 business days
  • No fees apply (no restocking or processing fees)
  • Exchanges are not offered

We reserve the right to approve or reject returns based on item condition and policy compliance.

8. Payment Terms

We accept payments through secure third-party payment processors.

By submitting payment information, you confirm that:

  • You are authorized to use the payment method
  • All payment details provided are accurate
  • You authorize us to charge the total order amount, including applicable shipping fees

We do not store full payment card details on our servers.

9. Intellectual Property

All content on TravelGone.com, including but not limited to:

  • Text
  • Graphics
  • Logos
  • Product descriptions
  • Website design and layout

is the property of TravelGone or its content providers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or exploit any content without prior written permission.

10. Prohibited Activities

You agree not to use the Website for any unlawful or prohibited purpose, including:

  • Fraudulent transactions
  • Unauthorized access to systems
  • Interfering with Website functionality
  • Copying or scraping content without permission
  • Misrepresenting identity or payment information

We reserve the right to restrict access to users who violate these Terms.

11. Limitation of Liability

To the maximum extent permitted by law:

  • TravelGone is not liable for indirect, incidental, or consequential damages
  • We are not responsible for delays caused by carriers or external events
  • We are not liable for losses resulting from incorrect customer information

Our total liability for any claim related to a purchase is limited to the amount paid for the product.

12. Third-Party Services

We may use third-party services for:

  • Payment processing
  • Shipping and delivery (USPS, UPS, FedEx)
  • Website hosting and analytics

We are not responsible for the actions, policies, or performance of third-party providers.

13. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

By using our Website, you consent to the collection and use of information as described in that policy.

14. Errors and Inaccuracies

Occasionally, information on our Website may contain typographical errors or inaccuracies related to:

  • Product descriptions
  • Pricing
  • Availability
  • Shipping timelines

We reserve the right to correct such errors and update or cancel orders if necessary.

15. Termination of Use

We may suspend or terminate access to the Website at any time if:

  • You violate these Terms
  • Fraudulent or abusive activity is detected
  • Required by law or regulatory obligation

Termination does not affect obligations already incurred before termination.

16. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon posting on https://TravelGone.com/.

It is your responsibility to review these Terms periodically.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws in the jurisdiction where TravelGone operates, without regard to conflict of law principles.

18. Customer Support

For questions regarding these Terms or your order:

We aim to respond to all inquiries as quickly as possible during business hours.

19. Entire Agreement

These Terms, along with our Shipping Policy and Return & Refund Policy, constitute the entire agreement between you and TravelGone regarding your use of the Website and supersede any prior agreements or communications.

20. Final Statement

By using TravelGone.com, you acknowledge that you have read, understood, and agreed to these Terms of Service. Our goal is to provide a transparent, reliable, and secure shopping experience for all customers.